14 Customer services Plant feld services FLSmidth is your One Sour ce for spar e parts, service, maintenance, asset management and operational services. Our Customer Services support mineral pr ocessing equipment and systems including raw material testing, pr ocess design, equipment installation, tr oubleshooting, pr ocess and mechanical analysis and commissioning of new plants. Customers ar e our most important assets. Once we have designed and installed your pr ocessing systems, we do everything possible to ensur e that those systems continue to operate at optimum levels, all the time. W e deliver on this pr omise. T echnical services • Er ection commissioning • Operations maintenance • Expert services • T echnical assistance • T raining Operation and maintenance Our Customer Services experts have the know-how to help plan your pr eventive maintenance and shutdown pr ograms, manage scheduled r epairs, and can even implement these pr ograms for you. • Mill management • Plant maintenance • Asset management Rebuilds moder nisations Keep your equipment curr ent with the latest advancements to enhance your operations and pr ovide for better effciencies. FLSmidth can r ebuild your equipment or pr ovide the most curr ent state-of-the-art equipment impr ovements and/or system upgrades for operational effciency and enhanced functionality . Quality r eliable OEM parts Contact our trained service personnel to get authentic, high quality , original equipment manufactur er (OEM) spar e and r eplacement parts for your FLSmidth ® , Fuller ® , T raylor ™ , ABON ® , EIMCO ® , Raptor ® , Conveyor Engineering ™ , Kr ebs ® , KOCH ® , Knelson ™ , Ludowici ® , Moller ™ , MVT ™ , Pneumapr ess ® , RAHCO ® , WEMCO ® , Dorr -Oliver ® , Shriver ® , Summit V alley ™ , and FLSmidth supplied equipment. FLSmidth is the only place to fnd feld engineers and technicians trained specifcally to deal with the unique characteristics of this equipment. Pr oducts • Original OEM spar es • Pr oduct r eview impr ovement • Life cycle analysis • Repairs Retr ofts Super centers FLSmidth ® Super centers pr ovide localized service with facilities customized to our global customers’ needs. Super centers ar e able to of fer strategic OEM spar e parts stock, training facilities, satellite testing facilities and world-class personnel r eady to assist with specifc r equir ements.