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a nd limit ing our e n vir o nme n tal impact a n dd eve l o p i n go u r e m p l oye e s a n d va l u i n g d i ve r s i t y W h a t d i d we a c h i eve i n 2 0 1 1 1 2 O u r C o d e o f C o n d u c t w a s f u r t h e r e m b e d d e d i n t o t h eb u s i n e s s f o l l ow i n g i t s i n t r o d u c t i o n i n t h e l a s t nancial y e ar A l l n e w j o i n e r s a r e re q u i re d t o c o m p l e t e tr a i n i n g o n o u r C o d e of C o n d u c t c o m p eti t i o n l a w a n d a n tib r i b e r y a n d c o r r u p ti o n t a i l o r e d t oth e i r ro l e a n d s e n i o r i t y O u r c o n t r o l s f o r t h e p r eve n t i o n o f b r i b e r y f r a u d a n d corrup t i o n w e re st rengt h ened o v er t h e y e ar Em p l oye e s m o s t at r i s k we re i d e n ti e d a n d a p r o g r a m m e oftr a i n i n g i s i n p l a c e I n t e r n a l a u d i ts we re c a r r i e d o u t i n th e U Ka n d f u r t h e r a u d i ts a r e p l a n n e d fo r th e n e x t n a n c i a l ye a r A r e a s fo r i m p r ove m e n t h a ve b e e n i d e n ti e d a n d a c ti o n plans d e v eloped Busine sse s ar e also planning t o asse ss th e i r s u p p l i e r s t o rev i e w th e i r c o m p l i a n c e w i th b r i b e r y a n d corrup t i on policie s and ar e conduct i ng risk asse ssmen t s ofb r i b e r y a n d c o r r u p ti o n r i s k s A n online compet i t i on la w refresher cour se is i nt h e p r o c e s s o f b e i n g i n t r o d u c e d t h r o u g h o u t o u r b usinesses T h i s s u p p l e m e n ts th e f u l l o n l i n e tr a i n i n g c o u r s e th at i s p r ov i d e d eve r y t w o t o th re e ye a r s Ad va n c e d f a c e t o f a c e c o m p eti t i o n l a w tr a i n i n g i s b e i n g d e ve l o p e d a n d w i l l b e pr o v ided t o r e le v a n t emplo y e e s during 2 0 1 2 1 3 W e c o n t i n u e t o e n c o u r a g e o u r e m p l oye e s t o repor t an y incid e nces of non compliance t h rough our G r oup wide condent ial repor t i ng s y stem S peak Up Emplo y e e s c a n disclose in f o r m a t ion in an y language c o n d e nti a l l y a n d a n o n y m o u s l y v i a a n i n t e r n ati o n a l h o tl i n e vo i c e m a i l o r we b m e s s a g e T h e c o n d e nti a l re p o r ts a r e i nve s t i g at e d a n d w h e r e n e c e s s a r y a c ti o n s a r e t a k e n t o re c t i f y a n y we a k n e s s i n o u r sys t e m s th at m a y h a ve b e e n i d e n ti e d T h e s e a c ti o n s a n d th e ove r a l l i n t e g r i t y of th e r e por t i ng s y st em ar e subje c t t o r e gular scr u t i n y b y t h e A u dit C ommit t e e W h a t a r e o u r o b j e c t i v e s h o w d i d we p e r f o r m i n 2 0 1 1 1 2 a n d w h a t a r e o u r o b j e c t i v e s fo r 2 0 1 2 1 3 201112 objectives Performance 201213 objectives T o train r elevant employees on anti bribery and corruption In pr ogr ess T raining being pr ovided in all businesses Complete antibribery andcorruption training T o impr ove due diligence pr ocedur es In pr ogr ess W e started to identify and categorise our business partners in or der to prioritise duediligence ef forts Assessment of major suppliers and business partners Delivery of advanced competition law training