54 W o lsele y plc A n n u a l R e p o r t a n d A c c o u n t s 20 1 2 C o rpor ate res ponsibilit y cont inued Internal audit s ha v e been conducted in a number o fo u r b u s i n e s s e s t o a s s e s s h e a l t h a n d s a f e t y c o m p l i a n c e a n d t h e a c c u r a c y o f r e p o r t e d d a t a I n t e r n a l a u d i ts of h e a l th a n d s a fet y c o m p l i a n c e h a ve b e e n c o m p l e t e d i n th e U S A F r a n c e th e U K Ca n a d a a n d m o s t N o rd i c a n d C e ntr a l Eu ro p e a n b u s i n e s s e s I n t e r n a l a u d i ts of th e K P I re p o r ti n g p r o c e s s h a ve b e e n comple t e d in e a ch r e gion E m p l o ye e s u r v ey s o n h e a l t h a n d s a f e t y w e r e comple ted in mo st business units W h e r e p o s s i b l e s p e c i c h e a l th a n d s a fet y q u e s ti o n s we re i n t e g r at e d i n t o th e e m p l oye e e n g a g e m e nt s u r v ey p r o c e s s A l s o Fe rg u s o n d e d i c at e d o n e of th e i r q u a r t e r l y e m p l oye e s u r v eys t o h e a l th a n d s a fet y g a i n i n g i n p u t o n at ti tu d e s f r o move r 1 0 0 0 e m p l oye e s T h e U K b u s i n e s s i n t e g r at e d h e a l th a n d s a fet y q u e s ti o n s i n t o i ts H ave yo u r s a y engagemen t sur v e y H e a l t h a n d s a f e t y s p e c i a l i s t s a c r o s s t h e G r o u p regularly share best pra c t i ce H e a l th a n d s a fet y s p e c i a l i s ts f r o m e a c h re g i o n p a r t i c i p at e i na q u a r t e r l y b e s t p r a c ti c e c a l l H e a l th a n d s a fet y s p e c i a l i s ts m e t at th e W o l s e l ey R i s k C o nfe r e n c e i nA p r i l 2 0 1 2 w h e r e th ey h a d d e d i c at e d w o rk sh op s on p er f o rman ce i m pr o v emen t W h a t a r e o u r m e t r i c s h o w d i d w e p e r f o r m i n 2 0 1 1 1 2 a n dw h a t a r e o u r t a r g e t s f o r 2 0 1 2 1 3 201112 metrics Performance 201213 targets Fleet collision rate 17 impr ovement T o set business unit and Gr oup targets based on the thr ee Gr oup metrics Lost workday rate 7 impr ovement Injury rate 5 deterioration W e a r e p l e a s e d t o re p o r t a re d u c t i o n i n o u r c o l l i s i o n r a t e 1 7 i m p rove m e nt a n d l o s t wo r k d a y r a t e 7 i m p r ove m e n t acr o s s t h e G r oup O u r injur y ra t e h a s i n c r e a s e d 5 d e t e r i o r ati o n at tr i b u t a b l e t o i m p r ove d d a t a a n d a n incr e a se i n th e n u m b e r of n e w e m p l oye e s E a c h b u s i n e s s u n i t h a s i m p r ove m e n t t a rg ets i n p l a c e fo r th e c o m i n g ye a r T h e c h a r ts th at fo l l ow s h ow o u r p e r f o r m a n c e ove r th e p a s t th re eye a r s Fo l l ow i n g a rev i e w of th e th re e G r o u p K P I s w e d e c ide d t o r e por t injur i e s pe r 1 0 0 0 0 0 hour s w o r k e d i n s t e a d of p e r 1 0 0 e m p l oye e s W e h a ve d o n e th i s i n o r d e r t om ove o u r re p o r ti n g m e tr i c s m o r e i n l i n e w i th i n d u s t r y s t a n d a rd re p o r ti n g p r a c ti c e s t o a l l o w u s t o b e n c h m a r k our p e r f o r m a n ce mor e ef f e ct iv e l y T h e injur y ra t e pe r 1 0 0 e m p l oye e s h a s b e e n p r e s e n t e d i n th e c h a r t th i s ye a r fo r c o n s i s t e n c y p u r p o s e s a s we tr a n s i ti o n t o th e n e w m e tr i c F l eet collision r a te T h ir dpa r t y v e hicle collisions pe r 1 0 0 v e hicle s 17 3 16 6 20 1 20 1 1 1 2 20 1 0 1 1 2 0 09 1 0 L o s t w o r k d a y r a t e 20 1 1 1 2 20 1 0 1 1 2 0 09 1 0 W o r k d a y s l o s t p e r 1 0 0 e m p l oy e e s 62 3 58 1 62 5 Injur y rate 20 1 1 1 2 20 1 0 1 1 2 0 09 1 0 3 4 3 1 15 14 3 0 Pe r 1 0 00 0 0 h o u r s w o r k e d Pe r 1 0 0 e m p l oy e e s A t w or k injur i e s r e quir ing me dic al t r e a t m e n t Re ducing injur i e s in Ca nada W o lse l e y Ca nada has r e duce d w o r k r e l a t e d injur i e s b y o v e r 40 p e r c e nt a n d l o s t wo r k d a ys b y ove r 6 7 p e r c e nt i n th e l a s t v e ye a r s a s a re s u l t of th e o n g o i n g i m p l e m e n t a ti o n of th e O c c u p a ti o n a l H e a l th a n d S a fet y M a n a g e m e nt S y s t e m O H S M S 1 8 0 0 1 T h e p r o c e s s i n vo l v e d a d e t a i l e d g a p a n a l ys i s n e w p o l i c y d e ve l o p m e n t b e s t p r a c ti c e s h a r i n g i n i t i a ti ve s j o b h a z a rd a n a l ys i s a n d a c o m m i t m e nt t o ow n e r s h i p b y b r a n c h m a n a g e m e nt A b i a n n u a l h e a l th a n ds afet y F a c i l i t y S e l f A s s e s s m e n t wa s i n i t i a t e d i n th e l a s t n a n c i a l ye a r t o c o nti n u o u s l y s e l f e va l u at e b r a n c h s a fet y pe r f or mance A nancial r e w a r d is giv e n t o t hose branche s th at a c h i eve 9 0 p e r c e nt c o nfo r m a n c e t o th e O H S M S 1 8 0 0 1 A s s e s s m e nt T o d a t e ove r 8 0 p e r c e nt of th e b r a n c h e s i nth e p r o g r a m m e h a ve a s c o r e of 9 0 p e r c e nt o r b e t t e r