50 W o lsele y plc A n n u a l R e p o r t a n d A c c o u n t s 20 1 2 Focus ar ea Principle Supporting Gr oup Strategy People Development W e value our people and ar e committed to trainand develop all of our employees W eunderstand r espect and value personal andcultural dif fer ences The development and r etention of our people will lead to incr eased pr oductivity and motivation impr oved quality of operations and customer service and a lower ed cost base Health and Safety W e will pr ovide a safe and healthy working envir onment and we will not compr omise thehealth and safety of any individual Pr otecting the health and safety of our people helps us to gain and maintain their trust and loyalty It also ensur es that we pr otect the skills and experience that ar e used to serve our customers In addition maintaining our physical assets minimises the risk of injury helps us to pr eserve the integrity of our operations impr oves ef ciency lowers our costs and impr oves the quality of our customer service Ethics Pr ogramme and Legal Compliance W e ar e committed to observing both the spirit and the letter of the laws of all jurisdictions in which we operate and to complying with our Code of Conduct Conducting business r esponsibly and with integrity minimises risks r elated to fraud and corruption and str engthens our r eputation It also makes our business mor e ef cient because we avoid costly disruptions Compliance pr ogrammes str engthen our inter nal contr ols Envir onmental Performance W e will run ef cient operations that consume less energy and fuel pr oduce less waste and r educe any negative ef fect of our business activities on the envir onment W e will explor e opportunities to r educe theenvir onmental impacts of our suppliers andcustomers Measuring our envir onmental performance in chosen ar eas will enable us to become mor e ef cient r educe operational costs and r educe our impact on the envir onment Pr oduct Integrity W e will work with our suppliers to maintain excellent standar ds of pr oduct quality andsafety W e expect our vendors contractors and agents to adher e to our Code of Conduct and to adopt similar standar ds Impr oving pr oductivity and impr oving customer service Compliance with our pr oduct integrity policy r educes risks of litigation claims and disruption Sustainable Construction W e will be a positive link in the sustainable construction supply chain Gain market shar e by exploiting opportunities of this new market and by attracting and maintaining customers thr ough new customer services Community Engagement W e will be a r esponsible member of the communities in which we work Building closer r elationships with the communities in which we operate helps us topr omote our business attract high quality r ecruits and gain a gr eater understanding ofourcustomers vendors and employees C o rpor ate res ponsibilit y cont inued