60 W o lsele y plc A n n u a l R e p o r t a n d A c c o u n t s 20 1 2 Sust ainable C onst r uc t i on Ho w does engagement in t h e Sust ainable C onstru c t i on supply chain underpin o u r strat e gy T h e re q u i re m e nt fo r s u s t a i n a b l e c o n s t r u c t i o n i s g r ow i n g atd i f fe r i n g r a t e s i n o u r m a r k ets a n d w h e r e th e m a r k et oppor t u nit y e x ist s w e can gain mark e t shar e b y st ock ing s u s t a i n a b l e c o n s t r u c t i o n p r o d u c ts a n d b y of fe r i n g tr a i n i n g a n d ad v i c e t o o u r tr ad i t i o n a l c u s t o m e r b a s e What does engagement in t h e Sust ainable C onst r uct i on supply chain ent a il T h e r e i s n o s t a n d a rd d e n i t i o n of w h at S u s t a i n a b l e C o n s t r u c t i o n p r o d u c ts a r e I n g e n e r a l t e r m s th ey i n c l u d e pr oduct s t h a t i m p r ove th e th e r m a l ef c i e n c y of a b u i l d i n g i e i n s u l a ti o n pr oduct s dra f t pr oo ng or i n c r e a s e th e ef c i e n c y of a b u i l d i n g s sys t e m s i e h e ati n g con t r o ls ener gy e f cien t ligh t i ng w a t e r e f cien t sho w ers or g e n e r a t e c l e a n e n e r g y i e s o l a r th e r m a l o r g r o u n d s o u rc e hea t pumps T h e s u s t a i n a b i l i t y of a p r o d u c t a l s o refe r s t o i ts i m p a c t ove r i t s l i fe c yc l e a n d t a k e s i n t o a c c o u n t th e s c a r c i t y of th e m a t e r i a l s th at g o i n t o i ts f a b r i c ati o n th e e n v i ro n m e n t a l i m p a c t a r i s i n g f r o m i ts p r o d u c t i o n a n d th e wa s t e i m p a c t ate n d of u s e E a c h of o u r b u s i n e s s e s d e ve l o p s th e i r p r o d u c t a n d s e r v i c e of fe r i n g s a c c o rd i n g t o l o c a l m a r k et c o n d i ti o n s En g a g e m e nt i n th e s u p p l y c h a i n fo r th e s e p r o d u c ts c a n i n c l u d e th e s t o c k i n g and pr omo t i ng o f r e le v a n t pr oduct s and o f f ering t r aining a n dad v i c e t o b o th c u s t o m e r s a n d o u r ow n e m p l oye e s W h a t d i d we a c h i eve i n 2 0 1 1 1 2 W e w o rk ed t o engage our cust omer s in sust ainable const r uct i on W e re c o g n i s e th e n e e d fo r tr ad i t i o n a l p l u m b i n g a n d h e ati n g e n g i n e e r s t o b e f a m i l i a r w i th n e w re n e wa b l e p r o d u c t s a n ds o l u t i o n s a n d h a ve d e ve l o p e d f a c i l i ti e s th ata l l ow c u s t o m e r s t o ex p e r i e n c e th e p r o d u c ts r s t h a n d I n 2 0 0 8 W o l s e l ey U K o p e n e d th e S u s t a i n a b l e B u i l d i n g C e nt e r th e UK s rst comme r c ial sho w c ase f o r sustainable building p r o d u c ts a n d c o n s t r u c t i o n m e th o d s It h a s s i n c e o p e n e d an u m b e r of re n e wa b l e s s h ow ro o m s a r o u n d th e U K W a s c oi n th e N e th e r l a n d s a n d O A G i n Au s t r i a h a ve a l s o o p e n e d s p e c i a l i s t e n e r g y s h ow ro o m s t o s h owc a s e th e la t e st e ner g y e f cie n t or sustainable pr oduct s T r a i n i n g i s a k e y e l e m e n t of th e c u s t o m e r p r o p o s i ti o n i nth i ss e c t o r w i th s o m e W o l s e l ey b u s i n e s s e s d e ve l o p i n g compr e he nsiv e t r aining course s and ope ning t r aining c e ntre s t o e n c o u r a g e th e i n d u s t r y t o g e t o n b o a r d Eq u i p p i n go u r ow n e m p l oye e s w i th th e n e c e s s a r y ex p e r t i s e t o s e l l i n t o th i s m a r k et i s e q u a l l y i m p o r t a nt F r a n c e l a u n c h e d i ts E c oC h a nti e r s re n e wa b l e s m o d e l i n 2 0 1 0 tr a i n i n g ove r 3 0 0 of th e i r e m p l oye e s t o b e e n e r g y e f c i e n c y a n d re n o vati o n ex p e r t s W e publish tailor ed sustainable p r oduct guide s in a number of m a r k ets t o a s s i s t c u s t o m e r s i n i d e n ti f y i n g b e t t e r p r o d u c t s B e i j e r i n S w e d e n h a s d e ve l o p e d a p r o d u c t l a b e l c a l l e d G re e n C h o i c e w h i c h h e l p s i ts c u s t o m e r s t o s e l e c t p r o d u c tsth at e n a b l e i m p r ove d e n e r g y e f c i e n c y a n d r e duced carbon emi s si on s W h e r e re l e va nt o u r b u s i n e s s e s a r e e n g a g i n g w i th p o l i c y mak e rs wit h r e gar d t o building r e gula t i ons and r e t r o t e n er gy ef c i e n c y p o l i c y I n p a r t i c u l a r W o l s e l ey U K h a sa c t i v e l y p a r t i c i p at e d i n g o ve r n m e nt c o n s u l t ati o n p r o c e s s e s fo r th e G re e n D e a l th e U K s a g s h i p e n e r g yef c i e n c y p o l i c y d u e fo r l a u n c h i n a u tu m n 2 0 1 2 I nad d i t i o n i n d i v i d u a l s c o ntr i b u t e th e i r ti m e a n d ex p e r t i s e i n th e d e ve l o p m e n t of b r i e n g d o c u m e nts a n d i n oth e r w i s e c o ntr i b u ti n g t o c o n s u l t ati o n s and le gisla t iv e pr oposals W h a t a r e o u r o b j e c t i v e s h o w d i d we p e r f o r m i n 2 0 1 1 1 2 a n d w h a t a r e o u r t a r g e t s fo r 2 0 1 2 1 3 T h e Boar d r e v ie w e d our appr oach t o t h e mark e t oppor t u nit y f o r sustainable const r u ct ion pr oduct s during 2 0 1 1 1 2 T h eC o m p a ny w i l l n o t s e t p r e s c r i p ti ve a c ti o n s o r t a rg ets i n th i s a r e a at a G r o u p l e ve l d u e t o va r y i n g l e ve l s of m a r k et de v e lopmen t and dif f ering busine ss st ra t e gie s Busine ss unit s will con t inue t o r e gularly monit or t h e mark e t oppor t u nit y fo r th e s e p r o d u c ts a n d w i l l s h a r e ex p e r t i s e a n d b e s t p r a c ti c e a c ro s s th e G r o u p t o f a c i l i t a t e m a r k et e n tr y o r i n c r e a s e d mark e t shar e W o lsele y UK enga ges wit h t h e G r e en Deal Pl u m b C e nt e r i n th e U K i s d e ve l o p i n g i ts p l a n s t o e n g a g e i n th e G re e n D e a l f r o m a u tu m n 2 0 1 2 T h e G r e e n D e a l i s th e U K G o ve r n m e nt s p o l i c y t o a c h i eve c a r b o n s a v i n g s f r o m ex i s ti n g b u i l d i n g s T h e b a s i s of th e G r e e n D e a l i s t o pr o v ide c a pital t o allo w building o w ne rs t o c a r r y out e n e r g y ef c i e n c y wo r k a n d th e n re p a y th e c o s t of th e wo r k ove r a n e x t e nde d pe r i od t h r o ugh t h e i r e l e c t r icit y bills P l umb C e nt e r t o g e th e r w i th tr a i n i n g p a r t n e r s S e ve n o a ks En e r g y Ac ad e m y i s p r ov i d i n g c e r t i e d tr a i n i n g a n d q u a l i c a ti o n s fo r c u s t o m e r s wa nti n g t o b e c o m e G r e e n D e a l Ad v i s o r s a n d Installe r s T h e r st o f P l umb C e nt e r s G r e e n D e al W o r k s h o p s t o o k p l a c e o n 1 4 J u n e a n d wa s at t e n d e d a n de n d o r s e d b y th e En e r g y a n d C l i m at e C h a n g e M i n i s t e r G r e g B a r k e r Pl u m b C e nt e r i s p o s i ti o n i n g i t s e l f a s a k e y l i n k i n th e G r e e n D e a l s u p p l y c h a i n b y p r ov i d i n g th e i r c u s t o m e r s wit h t h e pr oduct s sk ills a n d t o ols r e quir e d t o de liv e r Gr een D eal meas ur es H e a d o f S u s t a i n a b i l i t y T i m Po l l a r d l e f t a n k e d by l r E n e r g y a n d C l i m a t e C h a n g e M i n i s t e r G r e g B a r k e r Ke i t h J o n e s M D P l u m b C e n t e r Pa r t s C e n t e r Darran Rickar d s P r oduct P r oce ss L o gist ics D i r e ct or and Simon A l lan D i r e c t o r o f R e n e w a b l e s a t t h e S u s t a i n a b l e B u i l d i n g C e n t e r L e a m i n g t o n S p a C o rpor ate res ponsibilit y cont inued