102 METIS NA TION Of ONT ARIO Annu A l Repo R t 20122013 Informa TI on and Commun IC a TI ons Te CH nolo GY I ct T he Metis Nation of Ontario MNO Information and Communication T echnology Branch ICT main tains a dedicated and pr oactive appr oach to pr oviding r eadily available ser vice oriented user support for the vast array of softwar e har dwar e and connectivity technologies used by the MNO In conjunc tion with user support ICT pur chases installs and ser vices the MNO s 14 ser vers 26 r outers and switches all user laptops desktops and printers as well as land and cellular based telecom r equir ements While dedicated to pr oviding a stable and r eliable network data infrastructur e ICT is actively assessing the network envir onment looking for impr ovements and technology upgrade opportunities ICT has also r ecently adopted the facilities maintenance r esponsibilities for the head offce in Ottawa s ervices ICT supports the MNO thr ough the following ser vices Maintains the MNO network and data infrastructur e thr ough 14 ser vers 25 r outers and 30 switches Coor dinates maintains and pr ovides help desk assistance for 175 computers and 30 printers which include photocopying and fax capabilities including upgrades har dwar e and softwar e r equir ements Maintains specialized databases and pr ogram softwar e such as the r egistr y applications and database Gr eat Plains Financial System Lands Resour ces and Consultations Portal Healing and W ellness Health Activity T racking System and T elemedicine Maintains and manages the MNO s landbased telephone ser vices and 100 cellular phones Pur chase contract negotiations and vendor management for all informati on technology items Responsibility for facilities at the MNO Ottawa head offce Recent notable achievements Upgraded of the Finance Branch s Gr eat Plains accounting softwar e including dedicated ser ver and up grade of all workstations to W indows 7 Router upgrades to r egional offces of fering advanced security pr otection as well as the addition of wir e less connectivity Upgraded MNO back up softwar e and pr ocedur es to Symantec s Back Up Exec 2012 Acquisition of Dell EqualLogic PS4100 SAN with 12TB of space 12000 GB to add data storage capacity and enable virtual ser ver deployments Successfully met compliance of Micr osoft softwar e licensing audit including all ser ver workstation and offce pr oduct deployments Upgraded the host ser ver of the MNO s r egistr y database application and Health s Health Activity T racking System to Shar ePoint 2010 Upgraded the MNO s BlackBerr y host ser ver softwar e for incr eased performance and security Upgraded the majority of MNO user computers to MS W indows 7 and MS Offce 2010 b ran CH de T a I ls Funders t he following branches contribute funding to support Infor mation and c ommunications t echnology services Education and T raining Healing and W ellness Lands Resour ces and Consultations and Inter gover nmental r elations n umber of s taf f 2 s taf f located in o ttawa e ligible Clientele M no staf f and network users establish effective means of communications for the Metis Nation Fr om the Metis Nation of Ontario Statement of Prime Purpose