32 C ONFIDENTIAL NO T F OR DIS TR IB UTIO N Co ncerns Rais ed by St akehol ders Capac ity c oncern about capa city for so me companie s to fully evaluate and mobilize for conversion MND M resp onse would make the propo sed staking grid and rule s fo r conv ersion available well ahead of time considering prov iding clie nts ea rly ac ce ss to the syste m to set up acc ounts add agents assign privileges etc would ensure staff are traine d to ass ist cla im holders lea ding up to and through the c onv er sio n process