P AGE 7 Quality AssuranceQuality Control QAQC Activation Laboratories Ltd has achieved the ultimate accreditation to international standards with either ISO 17025 for spec ific registered tests or certification to ISO 90012008 Our Ancaster Ontario lab is also accredited to NELAP in the USA ISO 17025 evaluates the qua lity system and specific analytical methodologies through proficiency testing and routine audits of the laboratory In addition we have achieved accre ditation to CANP1579 specific to mineral analysis laboratories W e are one of the few commercial laboratories which have achieved this distinction Activation Laboratories Ltd can also advise on methods you can use to ensure security of samples during transport to the laboratory W e have a rigorous ch ain of custody protocol in place to ensure security of your samples once we receive them Analytical uncertainty is available on request In 2007 Ac tivation Laboratories Ltd became accredited to NELAP in the USA Liability Any analysis testing inspection or investigation in connection with any work performed by Activation Laboratories Ltd shall be conducted in accordance with recognized professional analytical standards Neither Activation Laboratories Ltd nor its subcontractors co nsultants agents of ficers or employees shall be held responsible for any loss or damage resulting directly or indirectly from any default negli gence error or omission While every ef fort will be taken to store the unused portion of your samples Activation Laboratories Ltd cannot be ar any responsibility for loss or damage regardless of the cause The liability if any of Activation Laboratories Ltd shall be li mited to the cost of performing the analyses Governing law shall be in the Province of Ontario Canada Orientation to Actlabs handout available upon request for new and existing clients Please contact customerserviceactlabscom Sample Packaging and Shipping Instructions For convenience and to improve turnaround time a sample submittal sheet can be filled out online and emailed Make sure to include date of shipment carrier or shipment method and the waybill number so that we can track delayed shipments Please ensure all samples are identif ied clearly with sample numbers This can be accomplished with waterproof ink on the sample bags or with sample tags in the sample bags T urnaround tim e will be improved by packaging samples in order neatly in shipping containers and providing an accurate sample list with a hard copy with the ship ment and an electronic copy sent by email If using pop top vials or glass bottles ensure that they are taped shut and protected from breakage Sealed plastic bags are best for shipping pulps If using Bus Parcel Express the bus station of destination is Hamilton Ontario for Ancaster Ontario shipments For most ef ficient delivery we recommend the use of couriers or transport companies for heavier shipments Samples should be shipped to for main Ancaster Canada lab Activation Laboratories Ltd 41 Bittern Street Ancaster Ontario Canada L9G 4V5 T el 1888ACTLABS 18882285227 or 1 905 648961 1 Fax 1 905 6489613 Email samplereceptionactlabscom Sample Storage W h e n s u b m i t t i n g s a m p l e s p l e a s e i n d i c a t e o n t h e R e q u e s t f o r A n a l y s i s f o rm i f y o u r e q u i r e s a m p l e s t o r a g e d i s p o s a l o r i f y o u r e q u i r e s a m p le s t o b e r e t u r n e d after analysis For returns please include all necessary shipping information eg courier account number etc Return of samples is done at cost 10 The reject portion of samples prepared by Actlabs will be retained for a period of not more than 60 days from the date of final report Pulps and rejects stored at the customers request will be subject to a storage charge see sample submittal sheet for charges billed quarterly Irradiated material will be discarded after 30 days unless prior arrangements are made Return of radioactive material requires a Nuclear Safety Commissio n licence Cost per shipment of radioactive materials is 20000 plus shipping costs Disposal of soil sediment or vegetation samples which have entered Canada under a CFIA permit will incur a disposal cost for larger sample volumes Return of Data In an ef fort to reduce our impact on the environment all reports and invoices are transmitted electronically in a PDF format a ndor as an excel file at the email address that you specified in your Request for Analysis form sent together with your samples If required hard copies of reports andor invoices are available upon request T urnaround T ime Please enquire regarding turnaround time Normal turnaround depends on the analytical package sample volume as well as time of year Excessively wet samples may slow turnaround time as will undocumented and unorganized shipments RUSH Analysis If you require analyses by a certain date please ensure that this is clearly noted on the Request for Analysis form W e will make every ef fort to meet your requirements howeve r rush conditions will require payment of a surcharge ie 3 days 200 1 week 100 2 weeks 50 W eblims W e have implemented an online Laboratory Information Management System LIMS Clients can track samples from sample reception and logging through to preparation analysis and reporting Please contact customerserviceactlabscom to establish a WEBLIMS account for y our project General Information Instructions for report and invoice distribution should be included with each shipment or can be sent to our email address samplereceptionactlabscom Complimentary shipping labels are available upon request Heavy duty plastic sample bags cloth sample bags soil envelopes and sample books are available at cost Filling out a Request for Analysis form will provide all of the information required Sample submissions poorly labelled or packaged or having incomplete or no submission sheets may not be processed until adequate written instructions are received from the client and may incur additional sorting charges All soils andor vegetation samples from outside Canada being sent to Canada for analysis should be sent to our main lab at 41 Bittern St All soil sediment and vegetation coming from outside Canada require incineration prior to disposal under CFIA regulat ions All pulps and rejects will be returned to the client at cost 10 Disposal costs are ad ditional Pulps and rejects will incur a storage fee after the free period listed R TRN Return of all reject portions andor pulps At cost 10 INCIN Incineration of soil sediment and vegetation samples from outside Canada 035 for samples up to 05 kg samples over 05 kg will have higher incineration costs HR Handling and retrieval of stored pulps and core 5775hour to end of rock core and drill cuttings sample storage disposal DISP Disposal of pulps and reject to landfill site 025 ST ORE 1 Monthly storage of reject after 60 days 030 ST ORE 2 Monthly storage of pulps after 90 days 015 ST ORE 3 Monthly storage of sieve rejects after 3 months 020