P AN AMERIC AN SIL VER 29 PL A N E N GA GE IM P LE M E N T A C CO U N T A B I L I T Y M ON I T OR E V A L U AT E P articip at or y B as eline Ass ess m e n t s W e c onduct as s e s sment s jointly with c ommunitie s and thir d p artie s t o Under s t and the curr ent s ocial c ont e xt within and the pot ential imp act s o f our oper ations on the ho s t c ommunitie s Identif y and map r ele v ant C OIs including vulner able gr oup s who ma y be dispr oportionat ely af ect ed b y our activitie s Identif y pr ogr ams appr opriat e f or the s ocial c ont e xt o f the c ommunitie s C ommunit y D e v elopment Initiativ e T ool O ur t ool help s sit e s w ork c ollabor ativ ely with loc al c ommunitie s when de v eloping s ocioec onomic pr oject s and pr ogr ams C ommunit y T e ams E ach mine sit e has a c ommunit y ofc e and t e am r e sponsible f or ong oing eng ag ement Mat erialit y Sur v e y W e g ather inf ormation annually on is sue s that ar e import ant t o our C OIs as w ell as their per c eptions o f our perf ormanc e R e spons e Mechanisms E ach c ommunit y ofc e maint ains a r e spons e mechanism which help s us under s t and and r e spond t o c ommunit y que s tions or c onc erns ar ound the per c eiv ed or actual imp act s o f our activitie s P r ogr ams and initiativ e s O ur pr ogr ams de signed in c ollabor ation with c ommunitie s ar e int ended t o pr o vide sus t ainable bene ft s f or the s e c ommunitie s pr omot e loc al hiring and pr ocur ement and support ne w or ong oing infr as tructur e or s er vic e s Cap acit y Building T r aining W e tr ain our loc al t e ams on s y s t ems and pr oc edur e s t o manag e pot ential imp act s and align our s ocio ec onomic de v elopment pr ogr ams with c ommunit y needs and aspir ations E duc ation W e educ at e emplo y ee s and c ommunit y b as ed s er vic e pr o vider s about our e xpect ations r eg ar ding ethic al s af et y en vir onment al and C SR s t andar ds S ocial audit s W e c onduct s ocial audit s at e ach mine biennially t o monit or the pr ogr ams w e run in p artner ship with neighbouring c ommunitie s t o as s e s s our c ontr act or s c amp s and f acilitie s and t o identif y opportunitie s f or impr o v ement T o w ar ds Sus t ainable Mining T SM Aboriginal and C ommunit y R elationship P r ot oc ol O ur sit e s s elf as s e s s their perf ormanc e ag ains t this pr ot oc ol and de v elop c orr e sponding action plans f or impr o v ement Sit ele v el c ommunit y t e ams ar e r e sponsible f or ong oing eng ag ement and pr ogr am implement ation which is o v er s een b y the he ad o f s ocial sus t ainabilit y at the sit e or c ountr y le v el The V ic e P r e sident o f S ocial Sus t ainabilit y Inclusion and Div er sit y le ads sus t ainable de v elopment pr ogr ams and initiativ e s which ar e o v er s een b y the S enior V ic e P r e sident C orpor at e Af air s and Sus t ainabilit y The Human Right s Ofc er r eport s t o the Gener al C ouns el and o v er s ee s implement ation o f the Human Right s P olic y and r elat ed pr ogr ams O U R S U S T A I N A B I L I T Y MA N A G EM EN T A P P R O A C H