C us to m e r F o c us e d E n g in e e r in g When embarking on the development of the next generation of variable speed drives Emerson Industrial Automation wanted to take full advantage of its global network to deliver the best technology to its customers From supply chain to production to final distribution a Perfect Execution team from Control Techniques took a holistic approach to the product development cycle to ensure a seamlessly redesigned process to launch the new Unidrive M platform The fresh examination using a multi disciplinary approach identified numerous opportunities to reduce complexity both from internal processes and external interactions Efficiencies realized from the improvements drove shorter lead times fewer parts lower inventory and enhanced product customization The project ultimately resulted in better technologies delivered faster and more targeted to each customers needs 10 E m e r s o n 2 0 1 3 A n n u a l R e p o r t