T o tal sale s * increased t o MSEK 66 458 from MSEK 64 057. Or ganic sales gro wth *, % Operating income before amortiz ation * amount ed t o MSEK 3 085. Oper atin g mar g in *, % M ark ets and or ganization Securit as oper ates in North America, Europe , L atin America, the Middle Eas t , Asia and Africa. The or ganization is f at and decentr aliz ed. In 2012, there w ere four business se gments: Securit y Ser vices North America, Securit y Ser vices Europe , M obile and M onitorin g, and Securit y Ser vices Ibero- America. As of 2013, M obile and M onitorin g is included in Securit y Ser vices Europe . Securit y Ser vices North America pro vides specializ ed securit y ser vices in the U SA , Canada and M e xico , with appro ximately 109 000 emplo y ees and about 640 br anch mana g er s. Securit as ’ mark et share is 18 percent in the U SA . Securit y Ser vices Europe pro vides specializ ed securit y ser vices in 27 countries with appro ximately 110 000 emplo y ees and 700 br anch mana g er s. Securit as ’ mark et share is 19 percent in this re g ion for these t ypes of ser vices. M obile of er s mobile securit y ser vices, such as beat patrol and call-out ser vices for small and medium-siz ed companies, and oper ates in 12 countries with appro ximately 9 500 emplo y ees and 215 br anch mana g er s. M onitorin g of er s electronic alarm sur v eillance for both homes and businesses. Securit as oper ates control rooms in ten countries in Europe and has appro ximately 800 emplo y ees. T og ether , M obile and M onitorin g’ s mark et share is 18* percent in this re g ion for these t ypes of ser vices. Securit y Ser vices Ibero- America pro vides specializ ed securit y ser vices in se v en countries in L atin America, as w ell as in Portugal and Spain in Europe , with more than 58 000 emplo y ees and close to 190 br anch mana g er s. Securit as ’ mark et share is 14 percent in this re g ion. Read more on page s 12–16 Of ferin g Securit as ser vices a wide r an g e of cus tomer s in a v ariet y of indus tries and cus tomer se gments. The siz e of the cus tomer s v aries from t h e ‘ s h o p o n t h e corner ’ to g lobal multi billion indus tries. The ser vices pro vided are special- iz ed guar din g and mobile ser vices, monitorin g, technical solutions and consultin g and in v es tigations. Securit as can respond to the unique and specif c securit y challen g es facin g its cus tomer s, and t ailor its of erin g accor din g to their specif c indus tr y demands. K no win g ho w each cus tomer se gment w orks mak es for a bet ter result – for the cus tomer and for us. Read more on page s 8–11 Siz e Securit as emplo ys more than 300 000 people in 52 countries. In 2012, tot al sales amounted to M SEK 66 458 and oper atin g income to M SEK 3 085. Read more on page s 18–23 Financial t ar g ets Securit as focuses on t w o f nancial t ar g ets. The f r s t t ar g et relates to the s t atement of income: an a v er a g e gro wth of earnin g s per share of 10 percent annually . The second t ar g et relates to the balance sheet: free cash f o w in relation to net debt of at leas t 0.20. In 2012, earnin g s per share amounted to SEK 3.32, which represented a decrease of -30 percent compared with 2011. Adjus ted for a s tron g er S w edish krona durin g 2012, earnin g s per share decreased -29 percent compared with 2011. Adjus ted also for items af ectin g compar abilit y and impairment losses, earnin g s per share amounted to SEK 4.21, which w as a decrease of -11 percent compared to 2011. The relation bet w een free cash f o w and net debt w as 0.21 at y ear -end. Read more on page s 50–51 and 82–83 The share The share price decreased -5 percent durin g 2012. The number of share- holder s in Securit as w as 27 222. Ins titutional in v es tor s and other corpor ate entities accounted for 96 percent of the tot al share capit al. Shareholder s outside S w eden accounted for 41 percent (37) of the capit al and 29 percent (26) of the v otes. The principal shareholder s in Securit as are Gus t af Doug las and M elk er Schorlin g who , throug h their companies and families, hold 11.5 percent and 5.6 percent of the capit al respectiv ely . Read more on page s 134–135 * The increase of M obile and M onitorin g’ s mark et share compared to pre vious y ear is lar g ely due to oper ations mo v ed bet w een the se gments M obile and M onitorin g, and Securit y Ser vices Europe . Information about mark et siz e , mark et position and mark et dat a in g ener al is based on Securit as ’ e xperience and es timates, as w ell as internal and e xternal s tudies, in case nothin g else is s t ated. 62 667 56 572 64 057 61 340 66 458 T ot al sales Oper atin g income before amortization Earnin g s per share Sales b y business se gment F ree cash ?o w to net debt Securit y Ser vices North America 35% Securit y Ser vices Europe 41 % M obile and M onitorin g 9 % Securit y Ser vices Ibero- America 1 4 % Other 1 % 6 % -1 % 1 % 3 % 0 % 3 756 3 271 3 385 3 724 3 085 5.8% 6.0% 6.1% 5.3% 4.6% 0.21 0.26 0.24 0.08 0.21 5.24** 5.18 5.71 5.80 4.75 4.2 1 ** 3.32 08 09 10 11 12 * Continuin g oper ations * Continuin g oper ations 62 667 56 572 64 057 61 340 66 458 T ot al sales Oper atin g income before amortization Earnin g s per share Sales b y business se gment F ree cash ?o w to net debt Securit y Ser vices North America 35% Securit y Ser vices Europe 41 % M obile and M onitorin g 9 % Securit y Ser vices Ibero- America 1 4 % Other 1 % 6 % -1 % 1 % 3 % 0 % 3 756 3 271 3 385 3 724 3 085 5.8% 6.0% 6.1% 5.3% 4.6% 0.21 0.26 0.24 0.08 0.21 5.24** 5.18 5.71 5.80 4.75 4.2 1 ** 3.32 S ecurit y S er vice s in E urope and North America repre sent 76 % o f t o tal sale s. 62 667 56 572 64 057 61 340 66 458 T ot al sales Oper atin g income before amortization Earnin g s per share Sales b y business se gment F ree cash ?o w to net debt Securit y Ser vices North America 35% Securit y Ser vices Europe 41 % M obile and M onitorin g 9 % Securit y Ser vices Ibero- America 1 4 % Other 1 % 6 % -1 % 1 % 3 % 0 % 3 756 3 271 3 385 3 724 3 085 5.8% 6.0% 6.1% 5.3% 4.6% 0.21 0.26 0.24 0.08 0.21 5.24** 5.18 5.71 5.80 4.75 4.2 1 ** 3.32 08 09 10 11 12 Securit as in brief