M obile pro vides mobile securit y ser vices for small and medium-siz ed businesses and residential s i t e s , while M onitorin g pro vides electronic alarm sur v eillance ser vices. M obile oper ates in 12 countries across Europe and has appro ximately 9 500 emplo y ees and 215 br anch mana g er s in 31 areas. M onitorin g oper ates in ten countries across Europe and has appro ximately 800 emplo y ees. As of 2013, M obile and M onitorin g is included in Securit y Ser vices Europe . M SEK 6 165 M SEK 619 M SEK 1 874 10 300 Mobile and Monit oring Pa g e 21 ? Ne w mark e ts Pa g e 23 ? * Includes Other and eliminations. Group * M SEK 66 458 M SEK 3 085 M SEK 18 465 318 800 Securit y Ser vices Europe pro vides specializ ed securit y ser vices for lar g e and medium-siz ed cus tomer s in 27 countries, and airport securit y in 14 countries. The or ganization has a com- bined tot al of more than 110 000 emplo y ees and o v er 700 br anch mana g er s. M SEK 27 185 M SEK 1 102 M SEK 5 128 110 000 Securit y Ser vices Ibero- America pro vides specializ ed securit y ser vices for lar g e and medium-siz ed cus tomer s in se v en countries in L atin America, as w ell as in Portugal and Spain in Europe . Securit y Ser vices Ibero- America has a combined tot al of appro ximately 58 000 emplo y ees and close to 190 br anch mana g er s. M SEK 9 032 M SEK 465 M SEK 3 132 58 100 Securit y Ser vices North America pro vides specializ ed securit y ser vices in the U SA , Canada a n d M e xico and comprises 17 business units: one or ganization for national and g lobal accounts, fv e g eogr aphical re g ions and nine specializ ed business units – feder al g o v ernment ser vices, defense and aerospace , critical infr as tructure , healthcare , P ink erton Corpor ate Risk M ana g e- ment , a viation, mobile , special e v ents and securit y sys tems – in the U SA , plus Canada and M e xico . In tot al, there are appro ximately 109 000 emplo y ees, about 640 br anch man- a g er s and 93 g eogr aphical areas. M SEK 23 492 M SEK 1 157 M SEK 7 315 108 700 S ecurit y S er vice s North America Pa g e 19 ? S ecurit y S er vice s Ibero- America Pa g e 22 ? S ecurit y S er vice s E urope Pa g e 20 ? Sales Oper atin g income T ot al capit al emplo y ed Number of emplo y ees 41% 36% 28% 34% 9% 20% 10% 3% 35% 38% 40% 34% 14% 15% 17% 18% Securit as pro vides securit y ser vices in the Middle Eas t , Asia and Africa. Some of these mark ets are relativ ely new for Securit as. The oper ations are included under the headin g Other in the se gment reportin g. See note 9 on pa g es 95–98. 41% 36% 28% 34% 9% 20% 10% 3% 35% 38% 40% 34% 14% 15% 17% 18% 41% 36% 28% 34% 9% 20% 10% 3% 35% 38% 40% 34% 14% 15% 17% 18% 41% 36% 28% 34% 9% 20% 10% 3% 35% 38% 40% 34% 14% 15% 17% 18% 18 Securit as Annual R eport 2012 Oper ations Ov er view – business se gments