7 Customer service These include: • Pr e-feasibility studies for “Or der of Magnitude“ budgets. • Full design audits and feasibility studies. • Full duty cycle analysis to ensur e selection of the optimum equipment solution. • Pricing and packaging of a hoisting system to suit client r equir ements. • Design, planning, fabrication, pr oject management and Inter nat ISO accr edited quality contr ol systems to ensur e the highest quality standar ds at all times. • Full tur nkey solutions fr om installation and commissioning of new equipment, to r egular inspections, service contracts, r efurbishments and supply of high quality spar e parts. FLSmidth will pr ovide value added engi - neering to suit your every need. • Stripping, inspection, r efurbish - ment, r elocation and r ecommis - sioning of used hoists. • Supply and r eplacement of wor n components. • Retr ofts and upgrades to incr ease payload capacity and effciency . • T raining of maintenance and operational staf f • Lebus Coiling Sleeves “LEBUS ® “ FLSmidth is the exclusive African licensees for “LEBUS ® “ r ope coiling technology Our FLSmidth Canadian offce of fers a wide range of undergr ound mining equipment including sheave wheels, or e skips, man cages, skip charging/ discharging arrangements and Ross Chain Feeders. FLSmidth is the largest supplier of this shaft equipment in North and South America and have installations globally . This equipment has an 80 year history and is consid - er ed the standar d of the industry . These pr oducts can be sour ced thr ough our Canadian and South African offces.