48 PRODUCTS O ur cu s t o m e r s c a n e xpe c t q u a l i t y an d c o m p l i an c e Serving our customers is the cor e value of the Omya brand W e ar e committed to exceed our customers expectations each and every day Our teams of sales technical and r egulatory staf f have a deep understanding of local markets and r equir ements Specialists in Regulatory Af fairs assur e the compliance of all Omya manufactur ed and distributed pr oducts to known statutory r egulations as appr opriate or needed by our customers and ensur e the corr esponding appr ovals An Inter national Or der Pr ocessing T eam located at the Omya headquarters in Switzerland ar e constantly monitoring changes on world markets politics and legislation to comply with fr ee trade agr eements trade barriers payment safeguar ds customs formalities and country specifc r equir ements T o stay at the for efr ont of legal envir onmental and market tr ends Omya holds memberships with a br oad variety of industry associations on national and inter national levels This network enables us to make sur e every Omya P r oduct is compliant to be used for a specifc A pplication in the corr esponding C ountry Omya P AC model I N NO V A T ION C U S T OM E R C AR E S U S T AI NA B I L IT Y