From demonstrating our latest products to ser vicing our machines in the feld T ennant s sales and ser vice professionals are integral to our company s success They are also required by the nature of their work to log quite a few miles on the road Never content with the status quo both our sales and ser vice teams made signifcant efforts in 2012 to reduce emissions and improve fuel economy Reducing Emissions with Better V ehicles T ennant Company s ontheground sales for ce is our face to the customer Our sales representatives spend a considerable amount of time visiting prospective customers in order to demonstrate our products in person Of course bringing a rider scrubber to the customer is no simple task it requires a good trailer and a vehicle with serious towing capacity Until recently all T ennant sales reps in North America drove Chevrolet Suburbansrenowned for their towing capacity but not as impressive in terms of fuel economy W ith fossil fuel use being the primar y sour ce of carbon dioxide CO2 emissions around the world T ennant saw an opportunity to reduce fuel consumption and CO2 emissions while making a positive impact on the company s bottom line After a thorough testing process T ennant s feet management team phased out the Suburban in favor of the Ford F150 pickup with an EcoBoost V6 engine This vehicle can get up to 22 miles per gallon mpg94 Kmlitera signifcant improvement over the Suburban which can average as little as 10 mpg425 Kmliter Even though our US team increased miles driven by 130133 last year the switch to the F150 still brought about a 97000 reduction in fuel costs in just one year And in Canada we realized a reduction in fuel costs of 3613 while increasing kilometers driven by 167994 This resulted in an overall reduction in fuel consumption by 25731 gallons for the North America feet As a result of these positive changes T ennant s CO2 emissions per mile in 2012 were reduced by 3 in the US and 7 per kilometer in Canada Maximizing Effciency with GPS T echnology One business feature that sets T ennant apart from the competition is our factor ydirect ser vice team Where other companies tend to subcontract this work out our ser vice technicians are T ennant employees who truly understand the company s products and values This translates to a more consistent experience for our customers Last year our feet management team saw an opportunity to improve fuel economy and reduce CO2 emissions through the installation of GPS devices in our ser vice vehicles These devices are helping our technicians optimize their routes and plan their schedule for the day which promises to reduce fuel consumption The devices can also track idle time and monitor harsh driving which increases fuel and maintenance costs In 2012 about 30 vehicles had the GPS devices installed and all 410 units should be installed by the third quarter of 2013 T o encourage ongoing success for the program T ennant has hired a dedicated Operations Coordinator to oversee and monitor the program to ensure that goals are being met T ENNANT COMP ANY F LEET Helps Drive The Commitment T o Sustainability 12