1 Product Support and Maintenance This section provides general Banner resources and specific documentation for installers and operators of this Presence PLUS Vision Sensor Attention Not to be Used for Personal Protection Never use these products as sensing devices for personel protection Doing so could lead to serious injury or death These sensors do NOT include the selfchecking redundant circuitry necessary to allow their use in personnel safety applications A sensor failure or malfunction can cause either an energized or deenergized sensor output condition Consult your current Banner Safe ty Products catalog for safety products which meet OSHA ANSI and IEC standards for personnel protection 11 Product Support Banner provides the following resources for quickly setting up and operating the sensor Documentation Online Help When setting up or monitoring inspections using the iVu sensors integrated display you can get online help on any screen by clicking the Help icon in the upperright of the screen PDF Documentation The iVu Series Image Sensor documentation is available in a convenient printable format PDF on the installation CD or on the Banner Web site Banner Website The most current iVu Series sensor information is available on the Banner website wwwbannerengineeringcom Warranty Service The iVu Image Sensor is designed for reliability Do not open the housing it contains no fieldreplaceable components If repair is neces sary do not attempt to repair the sensor yourself return the unit to the factory Should it become necessary to return a sensor to the factory please do the following 1 Contact the Banner Factory Application Engineering group at the address or numbers listed below They will attempt to trouble shoot the system from your description of the problem If they conclude that a component is defective they will issue an RMA Return Merchandise Authorization number for your paperwork and give you the proper shipping address 2 Pack the sensor carefully Damage which occurs during return shipping is not covered by warranty iVu Plus Users Manual 4 wwwbannerengineeringcom tel 7635443164 Online Only rev A