2 . C ont e nt s C h i c a g o P n e u m a ti c 2 C us t om er v al ue 3 C or e v al ues 4 - 5 R e l a ti o n s h i p s 6 E nv i r onm ent and s oc i et y 6 E m pl oy ees 7 C us t om er s 8 D i s t r i but or s 7 A c c o u n ta b i l i ty 9 T r ans par enc y 9 B us i nes s i nt egr i t y 10 G ov er nanc e 11 I m pl em ent at i on 12 R es our c es 13 C hi c ago P neumat i c and i t s oper at i onal uni t s ar e s omet i mes r ef er r ed t o as C P . C hi c a go P ne um a t i c B us i nes s C ode of P r ac ti c e S um m ar i z ed i n t he C hi c ago P neum at i c B us i nes s C ode of P r ac t i c e ar e t he f ol l ow i ng i nt er nal pol i c y doc um ent s , r el at ed t o bus i nes s et hi c s and s oc i al and env i r onm ent al per f or m anc e. A l l c om pani es w i t hi n t he gr oup ar e ex pec t ed t o adher e t o t hes e pol i c i es , w hi c h ar e publ i s hed i n t he gr oup’ s i nt r anet dat abas e, T he W ay W e D o T hi ngs . T he m ai n i nt er nat i onal et hi c al gui del i nes s uppor t ed by C hi c ago P neum at i c ar e: U ni t ed N at i ons U ni v er s al D ec l ar at i on of H um an R i ght s : w w w . un. or g I nt er nat i onal Labour O r gani z at i on D ec l ar at i on on F undam ent al P r i nc i pl es and R i ght s at W or k : www. i l o . o r g U ni t ed N at i ons G l obal C om pac t : w w w . ungl obal c om pac t . or g O E C D G ui del i nes f or M ul t i nat i onal E nt er pr i s es : w w w . oec d. or g C hi c ago P neum at i c s us t ai nabi l i t y r epor t i ng f ol l ow s t he G R I G l obal R epor t i ng I ni t i at i v e gui del i nes : w w w . gl obal r epor t i ng . or g