Employee Engagement Our high levels of employee engagement r efect collaborative working r elationships that ar e built on trust showing genuine inter est and appr eciation of good work thr ough formal and informal r ecognition W e support a cultur e of lear ning and development and encourage feedback thr ough participation in both OPS and OCW A employee engagement surveys Health and Safety OCW A is committed to pr oviding a safe and healthy workplace for all employees r egularly pr omoting awar eness and action at every level of the organization On September 5 2012 OCW A s CEO Jane Pagel of fcially signed the Senior Executive Health and Safety Leadership Charter demonstrating the Executive Management T eam s commitment to the health and safety of OCW A employees and the communities we serve As a signatory of the Charter OCW A joins an esteemed list of Canadian organizations that ar e committed to the health and safety of their employees and the communities in which they operate and r ealize the vital link between a cultur e of health and safety and a successful organization OCW A has a compr ehensive Occupational Health and Safety System OHSS and we actively pr omote a healthy and safe work envir onment for our employees and contractors The Agency is striving for zer o lost time injuries L TI and came extr emely close to achieving this goal in 2012 with one L TI the entir e year W e r ecognize and appr eciate employee ef forts to health and safety at OCW A with our Safety A war ds Pr ogram Development Lear ning and Gr owth W ater and wastewater staf f ar e highly skilled and need to be certifed to perform their jobs W e pr ovide extensive inter nal training both online and inclass for our operators as well as a variety of lear ning and development opportunities including orientation succession planning and leadership development Thr oughout 2012 and continuing into 2013 Agency managers ar e participating in a Franklin Covey pr ogram Leading at the Speed of T rust with a goal to impr ove leadership practices and communication acr oss the Agency Our 2012 Leadership Confer ence theme was Bridging the Gap which pr ovided valuable insights and ways to impr ove workplace communication and sharing of knowledge and information W ellness W e of fer a compr ehensive range of benefts to our employees In addition all of our employees and their immediate family members have access to an Employee Assistance Pr ogram a confdential service that pr ovides a wide range of support on topics such as nutrition child car e and elder car e issues r elationship issues and coping with str ess 2012 Corporate Social Responsibility Report 15 Recognition W e believe that r ewar ding and r ecognizing employees for a job well done goes far beyond the r egular performance r eview pr ocess OCW Amarine awar ds r ecognize employee contributions in categories such as leadership innovation and sustainability quality service team building and citizenship OCW A s Safety A war ds publicly r ecognize the contributions that individual employees and gr oups make to pr omote healthy and safe OCW A workplaces each year Both awar d cer emonies ar e held on an annual basis and r ecipients ar e r ecognized in fr ont of our leadership team OCW A s safety awar d r ecipients lto r Lisa Stasiuk Allyson Kirk Shannon T raceyBoggess Ed Hof fman OCW AMarine awar d r ecipients l to r Chris Biyanwila Nigel DSouza Neville Ar nold Jodie Churilla Bob Simpson Darko Kodric Daniel Rau Matthew W right Safety awar d r ecipient Brad Hoover