11 1 800 567 0404 NORWOODSA WMILLS COM HOW T O RECEIVE Y OUR ORDER SHIPMENT IN THE U SA CANAD A In the U SA and Canada Norwood band sa wmills and o v ersize orders ship b y commoncarrier freight truck directly to y our residence or business so its important that y our deliv ery address is easily accessible to a tr actortr ailer Shipped in knockdown form we package o v ersize orders on a 4 x 4 12m x 12m and 4 x 6 12m x 18m pallets and band and stretchwr ap y our order for secure shipping Most trucking companies require the driv er to bring the shipment to the back of the truck Because sa wmill orders consist of individual pieces and bo x es each weighing no more than 100 lbs y ou can offoad y our order piece b y piece and do not necessarily need special forklift equipment If y ou cannot manage weights up to 100 lbs y ou ma y want a helper to assist y ou to unload y our order Y ou or y our designated agent must be present to accept the order and offload it If no one is at the deliv ery address to accept the order redeliv ery and stor age charges ma y apply After y our order has shipped y ou ma y want to call the trucking compan y t o confrm date of deliv ery call us to obtain y our carrier name and phone number shipment tr acking number and ship date PICK UP IN THE U SA CANAD A If y ou would lik e to pickup y our sa wmill or forestry equipment order direct from one of Norwoods factory warehouses please call us tollfree at 18005670404 three 3 business da ys in advance so that we can ha v e y our order ready Y ou will need a pickup truck fullsize van or enclosed tr ailer to pick up y our sa wmill or o v ersized order SHIPMENT OUTSIDE THE U SA CANAD A W e can ship Norwood sa wmills an ywhere in the world from Norwoods factory warehouses in North America Norwood sa wmills are milling lumber in o v er 100 countries worldwide Because Norwood dedicates e xperienced staff solely to processing international sa wmill orders shipments to international destinations are handled professionally quickly and smoothly If y oure outside North America please feel free to contact Norwood at 17053250030 or infoNorwoodSa wmillscom and we will arr ange to ship y our order to y our nearest port Important T o ensure that y ou receiv e the best possible value Norwood ships all equipment in knockdown form with stepb ystep assembly instructions and detailed illustr ations e xploded views and photos P A YMENT OPTIONS Please note P a yment b y credit card is only a vailable within the U SA or Canada If pa yment is receiv ed b y credit card Norwood can only ship to the same cardholders address that the issuing bank has on fle Credit card tr ansactions are processed through Norwoods Canadian offce if y oure in the U S please v erify with y our issuing bank whether the y will charge y ou a foreign e x change tr ansaction fee P a yment b y P a yP al is only a vailable within the U SA or Canada If pa yment is receiv ed b y P a yP al Norwood must ship the order to y our secure v erifed P a yP al address pickup is not a vailable when pa ying b y P a yP al All orders are to be prepaid in full prior to shipping Important All orders are shipped prepaid which means that the shipping charge s are paid at the time of y our order In all cases before signing for the shipment b y signing the freight wa ybill or packing slip please check y our order carefully upon deliv ery to ensure that y ou receiv e all pieces bo x es listed on y our packing slip and that the y are in good order Note missing or damaged pieces on the freight wa ybill before signing An y claims not reported in writing on the freight wa ybill at the time of deliv ery become the sole responsibility of the purchaser failure to report missing or damaged pieces bo x es in writing on the freight wa ybill at the time of deliv ery nullifes y our insur ance and precludes an y subsequent claims Disclaimer Specifcations designs descriptions illustr ativ e material and prices on our website and in our liter ature are as accur ate as known at the time of publication but are subject to change without notice Illustr ations ma y include optional equipment and accessories and ma y not include all standard equipment Our website and our liter ature ha v e been compiled for worldwide circulation while gener al information pictures and descriptions are pro vided some illustr ations and te xt ma y include product features options and accessories not a vailable in all regions The color or ange as it relates to sa wmills edgers skidders related equipment is a registered tr ademark owned b y Norwood Industries Inc Norwood in multiple jurisdictions The tr adenames Norwood LumberPro LumberMate LumberMan LumberLite P ortaMill SkidMate BladeMate Sabretooth MultiMate are registered tr ademarks owned b y Norwood in multiple jurisdictions F unctional design elements of Norwood sa wmills and log handling equipment are protected b y registered patents pending patents in multiple jurisdictions