Our s t ak eholder s Re sponsibilitie s A ctions Cus tomer s T o pro vide our cus tomer s with optimal and cos t efectiv e securit y solutions W e mus t ha v e indepth under s t andin g of their needs and indus tr y specifc requirements Our e xpertise adds e v en more v alue b y creatin g unique securit y solutions F requent cus tomer meetin g s Cus tomer sur v e ys D aily cont act with our cus tomer s clients Emplo y ees and emplo y ee represen t ativ es T o be a solid s t able and reliable emplo y er for more than 300 000 people Our emplo y ees are our mos t v aluable asset and bet ter terms and skills de v elopment r aises s t andar ds and le v els of professionalism in the securit y indus tr y which impro v es the s t atus of securit y ofcer s T o ha v e a g lobal a greement with UNI Global U nion and the S w edish T r ansport W ork er s U nion Thoroug h recruitment and onboar din g processes T r ainin g at all le v els of the compan y T alent mana g ement Emplo y ee sur v e ys Implement ation of Securit as Inte grit y Line T r ainin g in Securit as V alues and Ethic s Code for all emplo y ees New g lobal a greement with UNI Global U nion and the S w edish T r ansport W ork er s U nion New a greement with European W orks Council Shareholder s in v es tor s analys ts T o create v alue for our shareholder s and be an at tr activ e in v es tment An on g o in g dialogue with our shareholder s and in v es tor s assures the lon g term de v elopment of our business Interim reports and other continuous fnancial information In v es tor and analys t meetin g s In v es tor D a ys R oadsho ws and conferences Supplier s T o ensure that our supplier s under s t and our requirements concernin g v alues and ethic s as set out in the Securit as V alues and Ethic s Code Securit as V alues and Ethic s Code Supplier guidelines and s t andar ds Supplier assessment Indus tr y or ganizations T o be a drivin g force in r aisin g s t andar ds and le v els of professionalism in the securit y indus tr y impro vin g the s t atus of securit y ofcer s r aisin g w a g e le v els and intensif yin g skills de v elopment eforts M ember ship in local and g lobal indus tr y or ganizations such as the Ligue Internationale de Societes de Sur v eillance Confeder ation of European Securit y Ser vices CoE S S A viation Securit y Ser vices Association International AS SA I and the American Societ y of Indus trial Securit y ASIS Communities T o pro vide securit y solutions for companies and communities allo win g them to gro w and prosper Our ser vices enable us to mak e a positiv e contribution to societ y W e also participate in local projects in re g ions where w e see a pressin g need to s tren g then the local communit y Cooper ation with authorities at local and national le v els to impro v e our business conditions Local activities and initiativ es in communities where w e oper ate such as support for schools orphana g es and local charities Sponsor ship of and contributions to v arious or ganizations P olic y mak er s and authorities T o w ork proactiv ely for bet ter conditions in the securit y business Participation in indus tr y or ganizations M eetin g s Participation in conferences 29 Securit as Annual R eport 2012 Securit as responsibilities