17 Number o f s tudents that mo v e fr om pr ep arat ory pr ogramming t o c olle ge pr ograms 2 0 12 13 Bas eline 7 0 s tudents Inf o no t a v ailable Gr e at er than 85 s tudents R e cruitment will deliv er timely lunch and le arn s es sions on c olle ge pr ogramming and support with applying t o c olle ge Maintain a 90 cus t omer satis f action rat e in Lit erac y and Basic Skills LBS thr ough the pr o vision o f high quality pr ogramming and s ervic es Ongoing mark eting and pr omo tion o f LBS pr ogramming t o the general public with a s tr ong emphasis on p ath w a ys t o pos t s e c ondary e duc ation and training opportunities P er c entage o f SCWI le arners enr olle d in pos t s e c ondary pr ogramming 2 0 12 13 Bas eline 24 Inf o no t a v ailable Gr e at er than 25 R e cruitment will deliv er timely w orkshops t o s tudents enr olle d in SCWI on c olle ge pr ogramming fnancial supports and applying t o c olle ge Maintain suc c es s rat e f or dual cr e dits and SCWI 2 0 12 13 Bas eline 85 96 80 90 S tudent supports will be pr omo t e d t o SCWI s tudents ensuring suc c es s Number o f pr ograms o f er e d inc ommunity 2 0 16 Bas eline 5 pr ograms 6 8 pr ograms W ork c ollaborativ ely with the C ontinuing Educ ation C ontract T raining dep artment t o support and e xp and Indigenous c ommunity b as e d training opportunities Impr o v e ac c es s t o s ervic es f or o f sit e s tudents ne e ding supports A C CES S AND E QUIT Y c ontinue d Ins titutionSpecifc Metrics 2 0 17 18 A c tual 2 0 192 0 Expec t ed V alue R ange Depar tmental Initiativ es